- Merchants and agents alike are capable of calling in and speaking to a live person. No long hold times or voicemails.
- We represent over 10 different banks and processors worldwide. Ensuring that agents are able to place the majority of the accounts they sell. Don’t miss placing a high risk merchant because your current solution only uses one bank.
- Our attrition rate is under 3% annually without contract termination fees! The industry average is over 20%. Merchants stay with us because of our pricing and support.
- We process hundreds of millions of transactions annually.
- Best of all, our agreement is non-exclusive! Work with as many different processors/banks as you would like. We guarantee we will earn the majority if not all of your business.
- Call today and let us show you how we can help increasing your residuals while also exceeding your expectations.
Power Online Solutions concentrates in providing support to all agents and merchants. Since Power Online Solutions does not require a cancellation fee for merchants, clients only stay with us for two reasons; our pricing and support. This fact alone is why you and your merchants will get a live operator within a few rings when trying to reach our agent office or merchant support line. Our team is ready to assist all new and existing agents by helping setup and support their merchants in a timely fashion. Agent support is available during normal business hours Monday - Friday. Power Online Solutions is committed to providing the sales support your office requires for ongoing success.
Most agent offices will handle routine questions and problems for merchants. After hours and when agents are unavailable, merchants can contact our direct support line to help with any issues they might be experiencing. After hours support is handled by a US based support center. You will be able to explain to merchants that support is 24x7.
Customer Care Issues That Are Able To Be Answered By Our Friendly Support Department
Most agent offices will handle routine questions and problems for merchants. After hours and when agents are unavailable, merchants can contact our direct support line to help with any issues they might be experiencing. After hours support is handled by a US based support center. You will be able to explain to merchants that support is 24x7.
Customer Care Issues That Are Able To Be Answered By Our Friendly Support Department
- Statement Questions
- Deposit Questions
- Checking Account Questions / Changes
- Ownership Changes
- Pricing Questions
- Product/Services Upgrades, Questions and Cancellations
- Reporting Questions
- Product Malfunctions
- Software/Virtual Troubleshooting
- Software/Virtual Terminal Setup